Brief description:

With its adaptive approach, Netlution is developing a special managed service for a major broadcaster in Germany. A team of experts tailored precisely to the task supports the customer in operating the Citrix infrastructure.

Situation:

The broadcaster operates a Citrix server farm at a central location for approx. 4000 authorized users in order to ensure their remote availability. In order to ensure a high-quality, stable and economical operation of this Citrix landscape with the central Netscaler systems and a targeted further development of the infrastructure, Netlution supports the customer with its adaptive services in the area of 3rd level operation and in the further development (incl. implementation of projects) of the Citrix XenApp & XenDesktop Farm over the entire lifecycle (plan, build, run). In doing so, we take into account the specification of an operating model specially adapted to the customer’s needs.

The portfolio includes the following tasks, for example:

Operating, supporting and ensuring the operation of the Citrix infrastructure

  • Planning, conceptual design, evaluation and implementation
  • Operational 3rd level operation of the Citrix infrastructure
  • Citrix XenApp and XenDesktop Farm: Support with consulting / planning
  • Support for complex security requirements of the Citrix farm

Netlution solution:

A customized, adaptive IT operating and service package provides the customer with comprehensive support. The skill level mix ensures that Netlution can provide support according to the different requirements.

Project duration:

The Special Managed Service with consulting services was launched in 2006 and is ongoing.